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Creating a Course for Seat-Only Reservations

  • Updated
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Seat-Only Reservations
・Basic Information
・Pricing
・Reservation
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This section provides detailed instructions on how to create a seat-only reservation.

[Important]If a seat-only reservation is not required, make sure to delete (or archive) it.

You can check how to delete it [here].

  • Go to Restaurant > Settings > Courses to start.


About Seat-Only Reservations

  • There is already a course called "Seat-Only Reservation" set in the system.
  • Please select the section highlighted in red.
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[Memo]
The seat-only reservation course that is already set will automatically appear in all business hours.
We recommend that restaurants in the following cases archive the existing seat-only reservation and create a new one:
Example 1:
If you set business hours for lunch and dinner times, and only allow seat-only reservations for lunch time:
Business hours set as follows:
Lunch: 11:00 AM - 2:00 PM
Dinner: 4:00 PM - 8:00 PM
Menu set as follows:
Lunch time
Dinner time
Required Actions:
・Archive (delete) the already created "Seat-Only Reservation" course.
・Create a "Seat-Only Reservation" course for lunch time.
・When linking it to the menu (checking the checkbox), ensure you check "Lunch Time".
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Basic Information

  • Title
    • Automatic translation will be applied when you enter the title in Japanese.
      • If the course name includes restaurant names or coined words, please adjust them as appropriate.
  • Description
    • Please enter the rules and notes for seat-only reservations.
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[Memo]
Example:
・This is a seat-only reservation.
・We do not accept reservations for more than 00 people.
・For seat-only reservations, a seating charge of 000 JPY will be added upon seating.
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  • Mene
    • Please select the checkboxes to display the menu you have created.
    • Make sure to check the menus you want to display.
    • The "Seat-Only Reservation" created by default in the system will be displayed in all business hours regardless of the checkbox selection. (Please refer to this memo for more details)
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[Memo]
For images:
・If applying "Seat-Only Reservation" for weekdays, make sure to check the "weekdays."
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Price

  • Please configure the settings for each item.
    • Fees
      • If you wish to set a “cancellation fee” for seat reservations, please enter an estimated cancellation fee in the price section.
        (We recommend adding the following sentence in the course description.)
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[Memo]
The listed fee is the cancellation fee. If there is no cancellation, no fee will be charged for the seat.
The payment for the service on the day of use will be made at the restaurant.
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  • Taxable/Non-taxable Setting
  • Tax Category


Reservation

  • Reservation Rules
    Reservation Acceptance End: You can set the time until which reservations will be accepted (e.g., until 10:00 PM the day before).
    Customer Stay Time: You can individually set the stay time (e.g., 2 hours).
    Available Number of People: You can set the number of people that can use the course individually (e.g., 2 to 40 people).
    Inventory Settings: You can set the number of customers that can reserve per day.
  • Customer Questions
    • Link the "Customer Questions" you set to the course.
    • Select the "Question Title" in gray on the screen.

Then, hover over the displayed question title.

  • Finally, click on "Update" at the bottom of the screen.
    • If you want to add more questions, click on "Add Question" and add more question titles, repeating the same process.

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