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Basic Items for Business Hours Settings (Reservation System)

  • Updated

 

The basic items for "Business Hours" are important information that customers will check when making a reservation.
By setting these accurately, you can ensure smooth reservation acceptance.

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Basic Item Descriptions

① Name
Set the name for the business hours that will be displayed to customers during reservation.
(e.g., Morning, Lunch, Dinner, Weekday Lunch, Weekend Dinner, etc.)

② Start Time
This is the time when online reservations begin to be accepted.

③ Last Order Time
This refers to the final time when online reservations can be accepted.

④ End Time
This is the last time that customers can stay at the restaurant.

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MEMO
Business Hours Setting Rules
If the business hours are complex, make sure there is no overlap within the same day of the week when setting the hours.
▼ NG Example
[Weekday A Course Time] Start: 11:00 AM, Last Order: 2:00 PM, End: 3:00 PM, Days: Mon-Fri
[Weekday B Course Time] Start: 2:00 PM, Last Order: 8:00 PM, End: 9:00 PM, Days: Mon-Fri
NG Reason:
The business hours for A and B overlap between 2:00 PM to 3:00 PM on the same day.
To Fix the Above Example...
▼ OK Example
[Weekday A Course Time] Start: 11:00 AM, Last Order: 2:00 PM, End: 3:00 PM, Days: Mon-Fri
[Weekday B Course Time] Start: 3:00 PM, Last Order: 8:00 PM, End: 9:00 PM, Days: Mon-Fri
OK Reason:
The business hours for A and B are separated by 3:00 PM, with no overlap.
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※ Various Examples of Business Hours (For Reference)

Izakaya A
[Dinner]: Start: 5:00 PM, Last Order: 10:00 PM, End: 11:00 PM, Days: All Days

 

Restaurant B
[1st Session]: Start: 11:00 AM, Last Order: 2:00 PM, End: 3:00 PM, Days: All Days
[2nd Session]: Start: 6:00 PM, Last Order: 10:00 PM, End: 11:00 PM, Days: All Days

 

Restaurant C
[Weekday Lunch]: Start: 10:00 AM, Last Order: 1:00 PM, End: 2:00 PM, Days: Mon-Fri
[Weekday Cafe Time]: Start: 2:00 PM, Last Order: 3:00 PM, End: 4:00 PM, Days: Mon-Fri
[Weekday Dinner]: Start: 5:00 PM, Last Order: 9:00 PM, End: 10:00 PM, Days: Mon-Fri

 

Restaurant D
[Weekday Lunch]: Start: 10:00 AM, Last Order: 1:00 PM, End: 2:00 PM, Days: Mon-Fri
[Weekday Cafe Time]: Start: 2:00 PM, Last Order: 3:00 PM, End: 4:00 PM, Days: Mon-Fri
[Weekday Dinner]: Start: 5:00 PM, Last Order: 9:00 PM, End: 10:00 PM, Days: Mon-Fri
[Weekend Lunch]: Start: 11:00 AM, Last Order: 3:00 PM, End: 4:00 PM, Days: Sat-Sun
[Weekend Dinner]: Start: 7:00 PM, Last Order: 10:00 PM, End: 11:00 PM, Days: Sat-Sun

 

⑤ Stay Duration
Set the time slot to be reserved for each customer's reservation.
e.g. Setting a Stay Duration of 2 Hours:
If a reservation is made for 4:00 PM, the reservation will be created for the time slot from 4:00 PM to 6:00 PM.

⑥ Days of the Week
It refers to the actual business days displayed on AutoReserve.
If a holiday falls on a regular day off, the holiday setting will take priority.

e.g. If a restaurant's regular day off is Monday, but a holiday falls on that Monday, it will be treated as a closed day.

※You can edit the business days separately, so be sure to check and update the business and closed days each month.

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Setting the "Reservation Acceptance Method During Business Hours"

  • Select "Restaurant" > "Reservations", then choose the date at the top of the screen.
  • You can check the number of reservations for each business hour.

※If a reservation is made manually during an unscheduled time slot, it will appear as "Other" in the reservation screen.

By correctly setting this up, you can manage reservations smoothly.
 

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